FAQs
faq
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Frequent Questions
Do staff work on weekends and public holidays?
Yes that can be arranged
What terms are the staff available on?
They are available part-time, full-time, casual and for emergencies
Do staff work on weekends and public holidays?
Yes, that can be arranged
Is your company registered for GST?
Yes, our principal company is
What management controls do you provide?
We have a managed office where most of our staff work from. The rest of the staff have passed certain criteria to work remotely
Do I have direct communication with the staff? If so how?
Yes of course! You can choose to discuss directly with them, or you are assigned a complimentary project manager who follows a strict process of communication
Communication is done via our Portal, Slack, Zoom, Skype, Email
Do I pay for sick leave, holiday pay, Superannuation, employee tax?
No, you pay one flat monthly fee only
What if my assigned member doesn’t show up and we have a deadline due?
This can happen to anyone, however we do our best to arrange a replacement for you